About Zoe Travel

Personal service.
Exceptional travel.

We're a boutique travel agency built on relationships — serving executives, families, and frequent travelers who want every trip handled with care.

Our Mission
Travel that's personal,
not transactional

We started Zoe Travel because we believed great travel planning deserved the same personal attention as any trusted professional relationship — whether it's a hotel in Seoul or a board meeting in Singapore.

Over 15 years, we've built a community of clients — businesses, executives, families, and frequent leisure travelers — who come back to us because they trust us to get it right every time.

"We know our clients by name, not by booking number."
100+
Recurring clients — corporate & leisure
15+
Years of travel expertise
24/7
Support for travelers on the road
6
Continents covered
Our Story
How we got
here

Built from relationships,
not a directory.

Zoe Travel grew out of a simple realization: most people planning international trips — whether for business or leisure — were doing it entirely on their own, armed with search engines and generic booking sites that couldn't account for what they actually needed.

We started by working closely with a small group of executives and their families, learning their preferences, building relationships with hotel partners and airlines, and developing a level of care that a booking platform simply can't replicate.

Word spread — as it tends to when people travel well. Clients referred colleagues and family. Businesses brought us on to manage their entire travel programs. What began as a small, personal service grew into something more substantial, without ever losing the personal touch that made it work.

Today, our client base spans companies managing executive travel across Asia, Europe, and the Americas, alongside individuals and families who trust us with their most important personal trips — anniversaries in Japan, family summers in Italy, milestone adventures across Southeast Asia.

Most of our new clients still come through referrals. We take that as the highest compliment.

Who We Serve
Our client community
Corporate
01

Businesses & Their Teams

We manage travel programs for companies of all sizes — from small businesses booking occasional executive trips to multi-location firms with high-frequency international travel needs. Full policy management, expense reporting, and 24/7 support included.

Leisure
02

Families & Groups

Multi-generational family vacations, group celebrations, and special occasions. We coordinate the complexity of group travel — different preferences, different schedules — so everyone has an exceptional experience.

Both
03

Frequent International Travelers

Many of our clients travel both for work and for pleasure — and they bring us along for both. We know their preferences, their favorite hotel groups, and what makes a trip genuinely feel right. That continuity is something you can't get from a booking site.

The Team
People who love
what they do
ZT

Zoe Thompson

Founder & CEO
15+ years in travel management. Former senior advisor at a global corporate travel firm. Built Zoe Travel to bring back the personal side of the business.
MC

Marcus Chen

Head of Operations
Specialist in Asia-Pacific travel logistics. Speaks Mandarin and Korean. Manages our hotel partnerships and ground operations across the region.
PR

Priya Rao

Client Relations
Dedicated to making sure every client — corporate or leisure — feels genuinely taken care of. First point of contact for new and returning clients.
JW

James Wu

Technology & Systems
Oversees all platform integrations including Tern.travel. Ensures every client has seamless visibility into their travel program.
Powered by Tern
Your trips, tracked
and managed

Behind every booking, we use Tern.travel to manage your trip lifecycle — from initial request to post-trip reporting. It gives you full visibility, and gives us the tools to serve you better.

Corporate clients get a dashboard for their whole travel program. Leisure clients get a single itinerary view they can share with the whole family.

Go to Tern.travel →
1
Request submitted

Via our contact form, email, or direct call

2
Itinerary built

Your specialist curates flights, hotels & logistics

3
You confirm

Review & approve — changes handled instantly

4
Tracked in Tern

Full trip visible in your Tern.travel dashboard

5
24/7 on-trip support

We're available for anything that comes up en route

Our Values
How we work
01

Relationships over transactions

We invest in knowing our clients — their preferences, their families, their travel habits. That knowledge is what makes the service exceptional.

02

No detail too small

The right room category, the correct dietary preference flagged with the airline, the transfer that arrives 10 minutes early. These things matter.

03

Honest advice

We recommend what's right for the client, not what earns the highest commission. That trust is what keeps our clients coming back year after year.

04

Always available

Travel doesn't keep business hours. Neither do we. Our support line is open 24/7 because things happen — and when they do, we want to be the ones who fix it.

Get in Touch

Let's plan something
worth remembering.

New clients are always welcome. Most of our business comes through referrals, which is something we're proud of — but if someone pointed you our way, or you found us yourself, we'd love to hear from you.